On the whole my PlayTrade experience has been ok, iv certainly sold a lot of items via them but my feedback wouldn't reflect that as not many people seem to comment.
I had one incident last year whereby a woman bought my old chunky ds off me for around 55 quid. 3 weeks after i had sent it off, I received a complaint via play.com as the ds had apparantly malfunctioned. I dealt with it the best I could, adamant that I had sent a perfectly fuctioning item that she has probably broken having had it for 3 weeks. This went on for a couple of weeks, I wouldn't refund unless she returned the item as stated in PlayTrade t&cs, she refused unless I paid for the postage.
In the end play.com refunded the buyer by helping themselves to money via my bank account, fuckers. No ds ever returned and a few smarmy emails from the buyer after the money was refunded. Never again.
In the end play.com refunded the buyer by helping themselves to money via my bank account, fuckers. Never again.
Ditto.
They didn't have a clue. I presented every single bit of evidence needed to show I'd sent the game and the buyer presented nothing but obstacles to 'prove' he hadn't received it. They still went against me.
The annoying thing about this situation with Play now is that the scenarios we have both described is the thing they are keeping going, fucking idiots.