There's a hairdresser in Brixton called "Oh Girl where'd you get your hair done" no lie.

Also a furniture store in Northampton caled "Sofa King" with a banner saying "Our prices are Sofa King low".

Liveinadive wrote:

There's a hairdresser in Brixton called "Oh Girl where'd you get your hair done" no lie..

Is that the one near the dogstar?

Has Derek Acorah claimed he can speak to Madeline McCann?  I'd happily toss all fucking 'mediums' in jail for fraud.  Cunts, the lot of them.

I want you all to take a step back and think about this question.

How much of an insular nerd do you have to be to get upset that someone asks your name to better serve you your expensive milk drink?

EvilRedEye wrote:

Milk drink? They sell coffee. Why, I wouldn't be surprised if some of their drinks didn't contain milk at all!

Mate, a latte is 1 part espresso, 3 parts milk, sugar and syrup.

Let's not pretend the reason Starbucks is successful is because the general population fivking loves the taste of straight espresso.

I lived in Brixton for 4 years. Miss it. The Village has gotten awesome for high-end eats recently too, got to check out that Honest Burgers when I can.

I'm just not interested in it, it's a game I don't want to play. It's false and I don't care for falseness, I like things down the line and honest.
There's nothing wrong with service with a smile and manors but don't try and be my best fwend when I'm just another number.
If they really want to give friendly service look at my face when I order then when it's ready re-call my face and hand me it.
If you can't do that just gimme a number.

Tetley's used to have awards for bar staff who could remember a customers name and what they drank. There were 100, 250 and 500 awards.  You'd have to recall 50%, 25% and 20% of your list of customers respectfully, by answering a name with a drink. I did the 250. I know only a few people did the 500. I knew one personally. Of course she cheated. Pretty sure people cheated on them all. Still though the awards gave the HR bastards something to do as they ran about the country supposedly doing something worthwhile.

google wrote:

I want you all to take a step back and think about this question.

How much of an insular nerd do you have to be to get upset that someone asks your name to better serve you your expensive milk drink?

Upset isn't the word. I personally would prefer to remain anonymous when ordering coffee. Or anything else for that matter. Don't need my name for that.

Or perhaps I just ain't friendly folk.

I guess I've lived on this side of the pond for too long. When I came back to England I found most service staff to be cold and unnecessary. It seemed like I was the one being a bitch by ordering something.

Whereas here, baristas take pride in their job, profession and company.

I find it interesting that so many of you have an issue with service like this.

google wrote:

I guess I've lived on this side of the pond for too long. When I came back to England I found most service staff to be cold and unnecessary. It seemed like I was the one being a bitch by ordering something. Whereas here, baristas take pride in their job, profession and company. I find it interesting that so many of you have an issue with service like this.

Don't get me wrong I am more than happy with enthusiastic service when it is genuine it's just that in places like Starbucks it isn't. What you end up with is the same cold service with a bunch of scripted questions. Which is way worse.

I have also been on the flip side of this crap, working in retail acting a complete cunt, jumping through hoops to stick to a ridiculous mandate set out by people in a boardroom who haven't lifted a finger on the shop floor since the 1990's.
All it results in is treating all customers like robots who are happy to respond to the same questions and answers, where as in fact far better customer service is to treat people like the bloody human beings that they are.

In regards to the name thing, that is MY name I decide who get's to know it. You yourself Google just had a pop at mk64 in another thread for using your name so you must emphasize at least to a degree.

google wrote:

Whereas here, baristas take pride in their job, profession and company.

And there's the rub. First they convinced the staff they were doing something more meaningful than serving overpriced hot drinks in a multinational conglomorate with a highly questionable attitude to exploiting farmers.

Now they're trying to convince the shoppers it's something more magical/personal than buying a hot drink as well.

They're the Apple of the warmed water industry.

Mod74 wrote:

google wrote:

Whereas here, baristas take pride in their job, profession and company.

And there's the rub. First they convinced the staff they were doing something more meaningful than serving overpriced hot drinks in a multinational conglomorate with a highly questionable attitude to exploiting farmers. Now they're trying to convince the shoppers it's something more magical/personal than buying a hot drink as well. They're the Apple of the warmed water industry.

Mate, not everyone is lucky enough to run their own website firm. 

Why is it automatically a negative to give a shit about one's job, regardless of stature? 

Seriously, you're a negative fuck sometimes (which I think is why I like you so much!)

google wrote:

Liveinadive wrote:

Don't get me wrong I am more than happy with enthusiastic service when it is genuine it's just that in places like Starbucks it isn't.

OK. The only way that Starbucks will change the cold energy of their workforce is to engage in change, right?

It would have to be change that the staff want though