I understand how it works but they were of no help at all on the phone...Tempy wrote:But srs, I work for electricity and it is a ball ache and a lot of people just DO NOT GET IT with the whole 'bill me for what I use' except the want to be billed monthly and we can't sent meter readers monthly because it'd be stupid money but they aren't willing to read their own meters. FUUUCK. Onywho, over estimation probably means they estimates on a time when you were using more than average, you can always claim it back.
I take home just under £1,700 per month and I earn anything from £2,000 - £5,000 per year doing private work but my mate who takes home about £1,250 has much more disposable income than me, partly due to his ridiculously low mortgage but also in part to the fact that I pay so much out each month and have a family.Fentonizer wrote:I'm just not going to say here because I think it's unbecoming and I don't like the idea of people making assumptions about my life and circumstances based solely on how much I earn.
Moto70 wrote:"Please can you tell me why my monthly direct debit has gone up 33%?"
"It's because in the winter your use more electric."
"No I understand that bit but I want to know why it has gone up from £120 to £160 per month?"
Moto70 wrote:I take home just under £1,700 per month and I earn anything from £2,000 - £5,000 per year doing private work but my mate who takes home about £1,250 has much more disposable income than me, partly due to his ridiculously low mortgage but also in part to the fact that I pay so much out each month and have a family.Fentonizer wrote:I'm just not going to say here because I think it's unbecoming and I don't like the idea of people making assumptions about my life and circumstances based solely on how much I earn.
Moto70 wrote:I have had a strange one today. I am with EDF and our electric bill is £120 per month, this month they put it up to £160 so I rang them and said WTF are they doing increasing my bill by 33%, they said not to worry and it would revert to £120 again. Today I get an email saying I have a message on my account online, I log-in (I never use the online side) and the message is there saying it would stay at £120 but more important is a bit on the left hand side that says we are £492.86 in credit! I rang them and asked what is going on and if there is going to be any credit being held I'll hold it thank you very much. They have now dropped our bill to £95 per month with a review taking place in June, I said they'd better come up with something fucking good as to why I am so much in credit...
Moto70 wrote:I think the credit will have built up from overestimating on their part along with the fact that I took a meter reading about 4 months ago, the first one in a few years, also my missus said she saw an EDF van in our street about a month ago and she thought he was taking meter readings.
I don't mind being in a credit, in fact I'd rather it so I don't have to make up any shortcomings, but seeing as my annual bill is £1,400 it is taking the piss that I have nearly £500 credit! I can't see how difficult it can be to work out a better estimate? It almost appeared that she was saying our estmiate isn't based on us but based on something they use, maybe the house size or something?
equinox_code wrote:Maybe we should start an electricity thread to stop the finances thread from being derailed which was started to stop the love thread from being derailed. Of course, the electricity thread will be derailed too, but by what?
I saw this ages ago and remember thinking that I wished my bill looked like this...Tempy wrote:First reading in a few years will have a lot to do with it. Your account will have been estimated on your houses Profile Class along with the suggested Annualised Advance for your meter/tariff/area combined. It should be easy, but it isn't. There are a shit ton of factors, and we've spent upwards of £20 million building a system to bring Billing and Data Collection databases together under one system to align things faster. It has caused a world of hurt. The van might have been in the street taking readings, but you might not have been on a round to do your reads. Isn't as simple as "all the houses on this street are read on this day" as they might have joined a day after your meter was read, but generally they are aligned by area as best as possible.Moto70 wrote:I think the credit will have built up from overestimating on their part along with the fact that I took a meter reading about 4 months ago, the first one in a few years, also my missus said she saw an EDF van in our street about a month ago and she thought he was taking meter readings. I don't mind being in a credit, in fact I'd rather it so I don't have to make up any shortcomings, but seeing as my annual bill is £1,400 it is taking the piss that I have nearly £500 credit! I can't see how difficult it can be to work out a better estimate? It almost appeared that she was saying our estmiate isn't based on us but based on something they use, maybe the house size or something?
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