g.man wrote:The tellers in my bank started up with the faux chumminess a couple of year's back. On being asked, "so what are you going to do this afternoon?" I looked her in the eye and replied, "I'm going to withdraw all of the money from by bank accounts, take it home, spead it out neatly on the bed, take off all of my clothes, and roll around in it naked, shouting I'M THE KING OF THE WORLD! repeatedly." she's never asked again g.man
google wrote:I get that. I worked in Tesco when I was 15 stacking the bread and cakes aisle on a Saturday. It bored me to tears having to get up at 6AM, traipse into Newbury for a 7AM start on my day off - but I did it and worked for 3.23 an hour. I wasn't proud, nor was I particularly happy about it - but I did it. At the same time, if I was 30 years old and I'd gotten to a point where the only job I could get was working in Tesco's stacking the bread and cakes for 3.23 an hour - I'd do my best to make the most of it. Wouldn't you?
LarryDavid wrote:Yes, I suppose. But 'making the most of it' doesn't have to mean going overboard personally greeting every single shopper, just be polite and helpful and get on with it. Like I say, it doesn't bother me particularly if they are slightly stroppy with me as it's usually 0.01% of my day spent on that interaction.google wrote:I get that. I worked in Tesco when I was 15 stacking the bread and cakes aisle on a Saturday. It bored me to tears having to get up at 6AM, traipse into Newbury for a 7AM start on my day off - but I did it and worked for 3.23 an hour. I wasn't proud, nor was I particularly happy about it - but I did it. At the same time, if I was 30 years old and I'd gotten to a point where the only job I could get was working in Tesco's stacking the bread and cakes for 3.23 an hour - I'd do my best to make the most of it. Wouldn't you?
g.man wrote:Good service should be invisible. regards g.man
google wrote:I worked in Tesco when I was 15 stacking the bread and cakes aisle on a Saturday. It bored me to tears having to get up at 6AM, traipse into Newbury for a 7AM start on my day off - but I did it and worked for 3.23 an hour.
Mod74 wrote:Would asking for customers names before handing over a loaf made that experience more enjoyable? Made you take greater pride in your job? Made the bread buying experience better for the customer?google wrote:I worked in Tesco when I was 15 stacking the bread and cakes aisle on a Saturday. It bored me to tears having to get up at 6AM, traipse into Newbury for a 7AM start on my day off - but I did it and worked for 3.23 an hour.
LarryDavid wrote:Just throw the loaf at them and tell 'em to fuck off. The British way.
Liveinadive wrote:As i said before just look at them, remember their face the give bread to hand shaped thing 3 foot below face. Its pretty easy this face remembering stuff, in fact most toddlers can do it.
LarryDavid wrote:Unlikely's Cafe - "where the customer is always wrong"
LarryDavid wrote:Unlikely's Cafe - "where the customer is always mong"
google wrote:To use your terrible analogy;
Mod74 wrote:Why is it a terrible analogy? It's serving something to someone. Plenty of other industries manage to spend two minutes completing a transaction without asking for a name. The butcher counter for example. Or the deli. Or the pharmacist. Let's face it, it's an American service model that no-one either side of the counter here wanted or asked for. I'd be quite insulted if the company I worked for didn't think I was capable of remembering who ordered what without scribbling their name on the cup. Still, it's got people talking about Starbucks so Mission Accomplished I guess.google wrote:To use your terrible analogy;
Liveinadive wrote:Nope, we live in the UK, people dont shout and push here they queue and wait in an orderly fashion.
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